24-hour Emergency
Medical Assistance service

Your CareMed insurance plan includes CareMed Assist, a worldwide 24-hour emergency medical assistance service. Multilingual help and advice may be furnished for the Insured in the event of an emergency during the Policy term. To access these services you must call CareMed Assist at the phone numbers shown below. Please note the phone number you call is based on the country you travel to.

CareMed Assist 24-hour Medical Emergency Numbers:

To contact ACE Team Assist in a medical emergency, or for 24/7 predeparture, medical, travel, and legal assistance:


Toll-free in the U.S.: (855) 327-1411

Outside the U.S. (Call Collect): (312) 935-1703

Email: medassist-usa@axa-assistance.us

Customer service agents answering phones

Have Questions?

Email us:
enroll@caremedinsurance.com

or call toll-free:
1.855.547.6499 ext 5556